You must provide us with your insurance card or insurance information at each visit if you want the office to bill your insurance company. As a courtesy we will file a dental claim with your insurance. Remember, your insurance contract is between you and your insurance company. We cannot guarantee that your insurance plan accepts this office as a participating provider; therefore, they may or may not pay for services rendered in this office. It is your responsibility to check with your insurance company to see if Dr. Raptou is covered under your plan. All insurance companies do not carry the same benefits; therefore, you are responsible to know what your insurance does or does not cover. Please be sure to inform us any time you have a change in your insurance company or benefits.
Financial responsibility is also addressed on patient registration forms. The responsible party agrees to pay any amount not covered by insurance within 30 days of billing. Failure to keep your account current may result in suspension of treatment. Delinquent accounts will be sent to a collection agency and you may be assessed a 35% service charge. We accept cash, check, Visa, Master Card, Discover, and American Express. Additionally, we offer outside financing through Care Credit.
Under special circumstances, payment arrangements may be made with our office. If upon receipt of your statement, you are unable to pay the entire amount, please contact us at 614-433-7272 to discuss payment arrangements. We sincerely want to help you.
We are pleased to offer our patients flexible payment plans through CareCredit. To apply and learn more, please visit www.carecredit.com.
Raptou Wellness Club
For our patients with no dental insurance or benefit coverage, we are pleased to offer our Wellness Club! Click here to read more and register online today!